Welcome to EARTHPATH’s Refund Policy page. We are committed to providing you with the best products and services. However, if you are not completely satisfied with your purchase, we're here to help.
To be eligible for a refund, please ensure that:
Certain items are not eligible for refunds, including:
To initiate a refund, please contact our customer service team at [email protected]. Include your order number and the reasons for your return. Our team will guide you through the return process.
Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions about our refund policy, please contact us via email at [email protected] or by calling +60 3-1234-5678 during working hours.